Thoughts, ideas, and insights on Product Management, Project Management, Software Development, technology, and more.
I don't like the way most people try to use Disagree and Commit. It can be used as a tool to close (and win) a conversation, rather than as a tool for collaboration and learning. Much like 'actual' a...
Finally—a set of instructions that actually works. Why bother? If you keep your personal Gmail tab open all day but rarely check the Google Workspace mailbox your company gave you, you miss messages...
Recently, I commented on a post about all the jobs Product Managers end up doing, because the post was effectively saying "If a PM doesn't have an active github account GTFO." It kind of pissed me off...
Customer experience is about bringing on new customers AND taking care of current customers. I spent over a decade as a loyal customer of a major internet and cable company. During that time, my bill...
When I decided to go contract / fractional, I had no idea where to start. I asked friends what they were doing, read a stack of articles, and cobbled together my own playbook. 1. Flip the script from...
I didn't ask her permission to post this (sorry, not sorry, Jenny!!) because more people need to hear about the fantastic work she's doing. I first met Jenny Wanger (The one and only → https://jennyw...
How I Audit a New Codebase with Cursor—Docs First, Code Second You've just been handed 40k lines of code and a tight deadline. You can either spelunk through random directories or let an AI do the he...
Here’s how startups can fix iteration and make agility work. Startups thrive on change. But too often, “agile” becomes an excuse for chaos: shifting priorities, unclear communication, and teams feeli...
Expanding your product reach across multiple sales channels in Shopify can be achieved efficiently through bulk actions: 1. Navigate to the Products Page: Access your Shopify admin panel and go to th...